Refund Policy

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Refund & Cancellation Policy

At VSPkid, we are committed to delivering high-quality children’s learning experiences. Please read our refund and cancellation policy carefully, as it applies to the enrollment of our courses and programs.

1. General Conditions

All enrollments are confirmed only after successful fee payment. Due to the nature of educational services, refunds are limited and subject to the conditions mentioned below. Once a course has commenced, refunds are generally not provided unless there are exceptional circumstances.

2. Valid Reasons for a Refund

We will consider a refund request only under the following circumstances:

  • If classes are cancelled by VSPkid due to unforeseen circumstances and cannot be rescheduled.
  • If the same course fee was charged more than once due to a technical or payment processing error.
  • If the parent/guardian requests cancellation before the course start date (subject to administrative deductions).

3. Course Cancellations & Rescheduling

If a child cannot attend a scheduled class, parents/guardians may request rescheduling (subject to availability). Missed classes without prior notice may not be eligible for refunds or rescheduling.

4. How to Request a Refund

To request a refund, please contact us within 7 days of the issue. Send an email to support@vspkid.com with the following details:

  • Enrollment ID or receipt number.
  • Child’s name and registered course.
  • A clear explanation of the issue or reason for refund.
  • Any relevant supporting documents (if applicable).

5. Refund Processing

If your refund request is approved, it will be processed to your original payment method within 7-10 business days. You will be notified via email once the refund has been initiated.

6. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Requests made after the course has started (except in cases of service cancellation by VSPkid).
  • Missed classes due to personal reasons without prior notice.
  • Courses purchased under special promotional discounts or offers marked as non-refundable.
  • Dissatisfaction based on teaching style or learning pace after course commencement.

7. Contact for Refund Queries

For refund or cancellation-related queries, please contact us at: 📧 support@vspkid.com